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About Us

Locations

Office Phone Numbers
387 E. Fenn Road
Coldwater, MI 49036
Fax: 517-278-1475
Coldwater 517-278-5018
Sturgis 269-651-3875
Marshall 269-781-4001
  Call any of our three locations and there is always a
24 Hour staffed Service Department to answer your call.

Service Area

Coldwater

387 E. Fenn Rd.
Coldwater, MI 49036
(P) 517-278-5018
(F) 517-278-1475

Emergency Service Available

We are proud to offer service in and around the following communities:

  • Branch
  • LaGrange
  • Calhoun
  • St. Joseph
  • Coldwater
  • Steuben
  • Hillsdale
  •  

    History

    R&M Service was started in 1998. We saw the need for a contractor that would treat the public with respect and honesty. We also take pride in the professionalism and knowledge that our personnel has. Our company is a family owned company that is very involved with our community.

    Our Qualifications

    We are heating and cooling Professionals! We maintain a high level of quality among our staff. All of our installers and technicians are trained on a regular, on-going basis. We, and they, are certified by the following industry organizations:

    License Number: 7113794, 8002713, 8111732, 3152321B, 82-20809     Bonded & Insured

    BRYANT FACTORY AUTHORIZED DEALER

    Bryant Factory Authorized Dealer

    What makes a Bryant Factory Authorized Dealer stand out is the unparalleled performance the company offers - true excellence in every aspect of operations, product solutions and technical know-how.

    Look for the Bryant Factory Authorized Dealer emblem which indicates your dealer has met our high standards for superior skills… superior service…superior products… superior comfort… and a superior promise - in writing - of 100% satisfaction, guaranteed. This is what our Bryant Factory Authorized Dealer and the dealership emblem stand for.

    NATE

    NATE Certified

    North American Technician Excellence (NATE) is an independent, third-party organization that develops and promotes excellence in the installation and service of heating, ventilation, air conditioning, and refrigeration equipment by recognizing high-quality industry technicians through voluntary testing and certification. Our technicians have passed the rigorous testing necessary to qualify as NATE Certified Technicians.

    BBB

    The Better Business Bureau Member

    The Better Business Bureau (BBB) system in the U.S. extends across the nation; coast-to-coast, and in Hawaii, Alaska, and Puerto Rico. Since the founding of the first BBB in 1912, the BBB system has proven that the majority of marketplace problems can be solved fairly through the use of voluntary self-regulation and consumer education.

    MPMCA

    The Michigan Plumbing and Mechanical Contractors Association

    The Michigan Plumbing and Mechanical Contractors Association is dedicated to the promotion, advancement, education and training of the industry for the protection of our environment and the health, safety, and comfort of our citizens.

    The association offers the consumers the very best in qualified personnel to install or fix your plumbing, heating, and cooling needs.

    Meet Our Team

    Chris Stevens - Leader
    I am the owner of R&M Service along with my wife Ann. I have 15 years experience in the field. I assist with bidding, supervision of installations, and run our Charity Programs.

    Jerry Nelson - Comfort Consultant
    I have more than 26 years experience in the heating and cooling industry. I help customers in choosing the best heating and cooling systems for their needs.

    Ann Stevens - Customer Support Specialist/Owner
    I am the co-owner and office manager. I have lots of experience in selling fireplaces and stoves. I answer the phone and schedule appointments.

    Scott Benjamin - Installer
    Has been with us for over 2 ½ years and has more than 15 years of field experience. He installs heating, air conditioning, plumbing, and fireplaces.

    Joyce Waller - Secretary
    Has been with us for more than 4 years. She assists customers, service agreement scheduling, and performs job scheduling.

     

    Owen Licht - Performance Tune-up Specialist
    Has been with us for more than 1 year and specializes in performing precision tune-ups.